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FAQs

Answers to all your questions about buying tickets

Are there ticket sales at the stadium?

Yes, there are special parking spaces for VIP ticket holders.

Are there special parking spaces?

Ticket Souq provides an all-in-one solution for event organizers. This includes a customized website, admin panel, event management system, and many other tools necessary for successful event creation and management.

Do I need to bring my ticket to the stadium?

Yes, you must bring your ticket with you for ticket scanning at the stadium for entry. You will need it to be able to enter.

What should I bring to the event?

Please bring your ticket PDF or the email confirmation to the event. Also, check the event page on Ticket Souq for any additional requirements.

Are children allowed to enter?

According to the Ministry of Sports, children aged two and below are allowed to enter matches without a ticket, provided they are accompanied by a guardian. Beyond that age, a ticket is required to attend the matches.

When is the last day to purchase tickets?

Ticket sales will end at the end of the first half of the match.

Ticket Purchase & Entry

What are the acceptable payment methods?

You can pay for your tickets using various payment methods, including credit cards, debit cards, and PayPal.

Payment Methods

What happens if I lose my tickets?

If you lose your event ticket, please contact us at [[email protected]] and provide us with the necessary information to verify your ticket. We will then issue a new ticket to replace the one you lost.

Lost Tickets & Replacements

Where can I find my ticket?

You can find your ticket in your email in the message that we sent to you after purchasing.

Do I need to create an account to purchase tickets?

Yes, our platform allows event organizers to customize ticket pricing and categories to suit their specific needs and event format.

Ticket Retrieval

Can I buy tickets for my friends or family?

Yes, you can buy tickets for a group of people. You can either purchase them yourself or contact us, and we will purchase them for you.

Can I buy tickets for a group?

Yes, our platform allows event organizers to customize ticket pricing and categories to suit their specific needs and event format.

Ticket Purchase for Others

Can I buy tickets for a wheelchair-accessible seat?

Yes, you can buy tickets for a wheelchair-accessible seat if the organizers support this choice in their events. Simply select the "Wheelchair Accessible" option when choosing your seats.

Accessibility Options

What are the features of the silver ticket?

The silver ticket grants its holder the right to enter the stadium through a special entrance and access to exclusive parking for their vehicles.

What are the features of the gold ticket?

It grants the ticket holder the privilege to enter the stadium via a private entrance and provides a designated parking space for their car. These tickets are distinguished by their prime location and splendid stadium view. It includes access to meals and beverages throughout the match.

What are the features of the premium ticket?

It grants its holder the right to enter the stadium through a special entrance and provides exclusive parking spaces for their cars. These tickets are distinguished by their premium location within the stadium.

What are the features of a VIP box ticket?

It grants the ticket holder the privilege to enter the stadium via a private entrance and provides a designated parking space for their car. The seats are located in a designated VIP ticket holders' box. Access to meals and beverages is included throughout the match.

Ticket Type

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